| Author |
Message |
| Registered: October 16, 2013 | | Posts: 7 |
| | Posted: | | | | Hi Guys,
After today's update I began adding new titles to my collection - all the info, cast details etc are present and correct but the covers are failing to download. 'Image Not Available'. I uploaded to my online database and the missing covers are being displayed. I have also searched my PC for the missing covers in case they downloaded to a different folder, but nothing. I then tried turning off my firewall & anti-virus which made no difference. Any ideas? I'm running Windows 7.
Thanks in advance
Dom1 |
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| Registered: March 13, 2007 | Reputation:  |  Posts: 20,111 |
| | Posted: | | | | I'm getting the same problem. I've tried to re-download the covers for recent additions, but that doesn't work either.
And when I try to Image Comparisons to the database, it just shows:
New Image: Not found. | | | | Corey |
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| Registered: March 13, 2007 | Reputation:  |  Posts: 1,272 |
| | Posted: | | | | Same issue.. | | | HDTV: 52" Toshiba Regza 52XV545U AVR: Onkyo TR-707
Speakers: Paradigm Monitor 7 v6, CC-190 & Atom Monitors Subwoofer: Definitive Technology ProSub 800
BD/DVD: Oppo BDP-93 (Region Free) HD PVR: Motorola DXC3400 500GB w/ 1TB Expander
BD/DVD/Game: 250GB PS3 Slim DVD/Game: 250GB XBox 360 Elite Special Edition (Black) Game: Wii
Remote: Logitech Harmony One w/ PS3 Adapter WHS: Acer H341 Windows Home Server |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 1,441 |
| | Posted: | | | | I had the same issue with several profiles, most corrected by using Image Comparison. The one that did not, I edited the image (turn banners to on, saved and then changed back), afterward the Image Compare worked. Something to try. | | | | Registered: February 10, 2002 |
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| Registered: March 18, 2007 | | Reputation: | | Posts: 2,550 |
| | Posted: | | | | Same here. Some downloaded while others did not. It was an error but a yellow x next to it. However, if I went and manually downloaded for that profile, seemed to work... |
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| Registered: April 1, 2007 | | Posts: 118 |
| | Posted: | | | | Please restart DVD Profiler and try again. | | | | Invelos Software, Inc. Support Representative |
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| Registered: October 16, 2013 | | Posts: 7 |
| | Posted: | | | | Thanks, it's working now  |
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| Registered: October 19, 2007 | | Posts: 4 |
| | Posted: | | | | Hi,
Covers are not downloaded for almost half of my collection.
Restarting DVD Profiler doesn't solve the issue.
Platform: Win7 & DVD Profiler 3.9
Thanks,
Eric |
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| Registered: March 20, 2007 | | Posts: 94 |
| | Posted: | | | | I've also experienced the same problem, restarting DVDPro didn't help either. I ran the "test online connection" in the options menu and that worked OK. Neither my firewall nor my AV report any sort of blocking with the program so not sure what is going on.
I'm trying the repair database option now. Is there a way to force it to re-download all the "updated" profiles and images in my profile? |
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| Registered: June 9, 2010 | | Posts: 8 |
| | Posted: | | | | i had the same problem and i solved it.
i shut off my complete firewall and antivirus tool.
the i restarted dvdprofier and then it works.
i had to complete shut down antivirus, not only playmodus or other things. |
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| Registered: March 19, 2007 | | Posts: 11 |
| | Posted: | | | | Yeah, Bitdefender just started blocking all my connection attempts to the server. Wonder why it suddenly doesn't like connections to 173.167.34.141. |
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| Registered: August 29, 2007 | | Posts: 3 |
| | Posted: | | | | I did a restore from the online list Most of the cover scans did not get restored.
My solution was from the menu bar
Online, refresh all images |
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