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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
After DB-Crash - All Cast & Crew are missing
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DVD Profiler Unlimited RegistrantStar ContributorF1Database
Registered: April 7, 2007
Germany Posts: 281
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I opened DVDProfiler and added a new tag.
I edited some of the profiles to activate my new tag.
This took about 3 days where the profiler was opened.
After finished editing profiles i wanted to make a backup.

Then the Profiler crashed. I did a dbrepair with option full.
Now i can start the profiler again and my edited profiles have the tag. so far so good.

But all profiles have no more cast & crew in it. I can manually update it from invelos to get it back. But only profile after profile. (Online -> Refresh DVD from Invelos -> Refresh Profile Only).

If i click "Refresh Updated Profiles" it tells me that all profiles are up to date.
Invelos Software, Inc. RepresentativeForum Moderator
Invelos Forum Moderator
Registered: March 11, 2009
Posts: 211
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Press Ctrl+A to flag all profiles, then select Collection->Flagged->Refresh.
DVD Profiler Unlimited RegistrantStar ContributorF1Database
Registered: April 7, 2007
Germany Posts: 281
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Thx. Seems to work. Will take a while to refresh all profiles.
DVD Profiler Unlimited RegistrantStar Contributorscotthm
Registered: March 20, 2007
Reputation: Great Rating
United States Posts: 2,853
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Quoting F1Database:
Quote:
Then the Profiler crashed. I did a dbrepair with option full.

Now i can start the profiler again... But all profiles have no more cast & crew in it.

This happens to me all too often, which is why I make almost daily backups of DVD Profiler, and run it on multiple PCs and back them up too.

---------------
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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3.9 has some improvements in this area, especially regarding shared databases (including syncing directly from iOS/Android)
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,494
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Quoting Ken Cole:
Quote:
3.9 has some improvements in this area, especially regarding shared databases (including syncing directly from iOS/Android)



3.9  ?  All right !!  a new update after 24 months ..     
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited Registrantgeekboy2
Registered: May 8, 2013
Posts: 24
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That would be nice, i have had issues adding on my iphone and trying to sync back to the program. wasnt a big deal or anything but it would be a nice feature
DVD Profiler Unlimited RegistrantStar ContributorF1Database
Registered: April 7, 2007
Germany Posts: 281
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I cannot add anymore releases to my wishlist.
If do so, the app crashes with following message:


I tried a fully dbrepair but that didnt helped.
Adding releases to owned-list is working.
Moving disc from owned to wishlist or the other causes profiler to crash but moves the release...

Can anyone help?
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting F1Database:
Quote:
Can anyone help?


Hopefully.

Just a wild guess:
Is it the case that after a re-install of Windows you simply pointed DVDProfiler to the already existing database of the "old" installation?

If so, please check access-rights (and "ownership") of your database folder.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar ContributorF1Database
Registered: April 7, 2007
Germany Posts: 281
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no reinstall done since years and work fine till that crash 10 days ago.

i have uploaded a backup of my database (1,6 GB):
Link
 Last edited: by F1Database
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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I just downloaded (nice server you have there) and imported your database.

The backup didn't contain/restore any crew/cast data.
Moving items from one category to another just works fine, other tested functions (Download, editing, creating) worked without noticeable problems.

So, most likely, the problem is located in the cast/crew-section of the database (where the original problem after crash occured).

If you have an older backup-file (from before the crash) try the following:

Create a new (and empty (!)) database.
Import the backup-file
Do some testing if this fixed the problem

if it didn't

I'm afraid you'd need to re-install DVDProfiler
(Please (after uninstall) manually remove all registry entries referring to DVDProfiler and/or Invelos).

If you don't have a backup-file from before the crash, you may try these suggestions anyhow, but you'd need to refresh Cast/Crew data afterwards and may lose some custom links.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Unlimited RegistrantStar ContributorF1Database
Registered: April 7, 2007
Germany Posts: 281
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How can it be, that there is no cast & crew in it?
Its a Full Backup and all Cast & Crew  is in int.

Thats the only Backup i got. It overwrites it itself..
I will try a new database and import them.

New clean database worked fine.
All data is restored from backup (incl. cast&crew).

Lets hope it works from now on.
 Last edited: by F1Database
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Glad that's sorted out then.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
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