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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
All Genres Catagories are empty when browsing by Genres
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DVD Profiler Unlimited Registrantroraniel
Registered: November 2, 2010
United States Posts: 12
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When browsing movies by Genres no movies show up in any Genres. As a matter of fact the only Browse by section that seams to be working is cast and crew.

Is there a setting I need to turn on or something?

I am running IOS app Version 2.0.2 and a iPhone 4S running IOS 6.0.1

My desktop is running Desktop app version 3.8.2 on a Windows 8 Pro machine.
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
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I can't replicate that problem. Have you tried running a database repair on the desktop version and then syncing with your iPhone? You could also try to completely close the app on your phone (remove the app from the multitask bar).
DVD Profiler Unlimited Registrantroraniel
Registered: November 2, 2010
United States Posts: 12
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Tried both of those and it did not help. I also tried deleting and reloading the database on my phone still no movies listed in any genres category even though the genres are listed in the individual movie details.
DVD Profiler Unlimited Registrantroraniel
Registered: November 2, 2010
United States Posts: 12
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I have repaired the database, created a new database by copying the current database to a new one and removed the app and re-installed it. None of this worked. All my genre list are empty on the iOS app on three different iOS devices. It must be a setting or something?
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
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Looks like nobody here has an idea.
Go to the Support tab and request a support ticket. I'm sure you can get better help there.
DVD Profiler Unlimited Registrantroraniel
Registered: November 2, 2010
United States Posts: 12
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FYI:

Solution:

I am using custom categories (ie, Blu Ray, DVD, VUDU, ect.) and I needed to open the "edit custom category" screen in the desktop application and check the box "include content in owned collection" for each category I wanted to enable the "browse" feature for in the iOS app.
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
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Good to hear that you found a solution. And thanks for sharing the solution.
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