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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
Problem syncing with DVD Profiler Online…
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DVD Profiler Unlimited Registrantquecojones
The Cunning Linguist
Registered: January 6, 2011
United States Posts: 12
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Every time I try to sync my DB I get this error message and the number of titles in my DB online increases by one. If I try to sync after the number of titles are equal, the online DB keeps being increased by one… 1++?

Does anybody know what the issue is?
DVD Profiler Unlimited Registrantquecojones
The Cunning Linguist
Registered: January 6, 2011
United States Posts: 12
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Not that anyone seems to be reading these but, I updated the app to v2.0.2 and still get the same error message with the same results. 
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
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Did you run a database repair on the desktop version? If not, do that and then try to sync again.
DVD Profiler Unlimited RegistrantGabrielCGN
Registered: April 11, 2007
Germany Posts: 4
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I have this error message,
when I synchronize the database over WiFi

with the previous version of DVDProfiler no problem



Version DVDProfiler 2.0.1 and 2.0.2
iOS 4.3.2
 Last edited: by GabrielCGN
DVD Profiler Desktop and Mobile RegistrantMole
Ex-contributor
Registered: March 13, 2007
United Kingdom Posts: 756
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Try updating iOS? Although it would seem (according to the App Store) that you meet the minimum requirement (4.3).
Chris
 Last edited: by Mole
DVD Profiler Unlimited Registrantquecojones
The Cunning Linguist
Registered: January 6, 2011
United States Posts: 12
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@GabrielCGN, how did you get that image to display? Are you hosting the image yourself?
DVD Profiler Unlimited Registrantquecojones
The Cunning Linguist
Registered: January 6, 2011
United States Posts: 12
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Quoting SilentBob1138:
Quote:
Did you run a database repair on the desktop version? If not, do that and then try to sync again.

Not yet. I have a support ticket open and will see what happens with that first.
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Quoting quecojones:
Quote:
Quoting SilentBob1138:
Quote:
Did you run a database repair on the desktop version? If not, do that and then try to sync again.

Not yet. I have a support ticket open and will see what happens with that first.


Why? Do as suggested and perform a Database Repair on your Desktop Version of Profiler and attempt to sync again. That's what the response to your support ticket will more than likely tell you to do anyways.
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantGabrielCGN
Registered: April 11, 2007
Germany Posts: 4
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I have updated my IPhone to iOS 6.0.1
and now i can sync. my database!

The File of the screenshot is hosted by a free upload sever.

Thx for Help 
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
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Quoting quecojones:
Quote:
Quoting SilentBob1138:
Quote:
Did you run a database repair on the desktop version? If not, do that and then try to sync again.

Not yet. I have a support ticket open and will see what happens with that first.

A database repair fixes a lot of problems. You should always do that first if something doesn't work as you want it to.
DVD Profiler Unlimited Registrantquecojones
The Cunning Linguist
Registered: January 6, 2011
United States Posts: 12
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Quoting Bad Father:
Quote:
Quoting quecojones:
Quote:
Quoting SilentBob1138:
Quote:
Did you run a database repair on the desktop version? If not, do that and then try to sync again.

Not yet. I have a support ticket open and will see what happens with that first.


Why? Do as suggested and perform a Database Repair on your Desktop Version of Profiler and attempt to sync again. That's what the response to your support ticket will more than likely tell you to do anyways.

How do you figure? The issue is with the iOS version. Not the desktop version.
DVD Profiler Unlimited Registrantquecojones
The Cunning Linguist
Registered: January 6, 2011
United States Posts: 12
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@SilentBob1138, see previous post.
DVD Profiler Unlimited RegistrantStar ContributorDoubleDownAgain
I see better with 'em on
Registered: March 13, 2007
Reputation: Great Rating
Canada Posts: 1,272
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Quoting quecojones:
Quote:
@SilentBob1138, see previous post.


How do you know?  The error could be on the Desktop side, could it not?  Anytime I have an issue a db repair usually fixes it, it's always the first thing I do.
HDTV: 52" Toshiba Regza 52XV545U  AVR: Onkyo TR-707
Speakers: Paradigm Monitor 7 v6, CC-190 & Atom Monitors  Subwoofer: Definitive Technology ProSub 800
BD/DVD: Oppo BDP-93 (Region Free)  HD PVR: Motorola DXC3400 500GB w/ 1TB Expander
BD/DVD/Game: 250GB PS3 Slim DVD/Game: 250GB XBox 360 Elite Special Edition (Black) Game: Wii
Remote: Logitech Harmony One w/ PS3 Adapter WHS: Acer H341 Windows Home Server
DVD Profiler Unlimited Registrantquecojones
The Cunning Linguist
Registered: January 6, 2011
United States Posts: 12
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Quoting DoubleDownAgain:
Quote:
Quoting quecojones:
Quote:
@SilentBob1138, see previous post.


How do you know?  The error could be on the Desktop side, could it not?  Anytime I have an issue a db repair usually fixes it, it's always the first thing I do.

True… I'll give it a shot. 
 Last edited: by quecojones
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