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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
Many problems
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DVD Profiler Desktop and Mobile RegistrantKatarnJK
Registered: April 5, 2007
Posts: 20
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So. I upgraded my desktop (Win8) version from 3.8.1 to 3.8.2 -- no prob. Then installed 2.0 on my iPhone 3GS 32GB (848MB free) running iOS 5.1.1. Afterward, it wouldn't come up -- I'd just get the splash screen for a minute or so, then it'd go away. So I uninstalled it, then re-installed it.

Ok, now it comes up but there is no database. So I tell it to download the database via WiFi from my PC. (BTW, it still can't find my PC by name, only by IP address!) Over an hour later, it crashes.

I'm way late for work, so I come in and decide to try downloading from the online collection. Several hours later, I notice that I'm down to 5% power. Kill it, turn the phone off, borrow a charging cable, let it recharge and after it gets over 90% I try downloading again. It seemed to have downloaded most of the profiles (~3800) and a little over half of the images, so it resumed and finally finished.

[Actually, I think it crashed (I looked at the screen and it was off), so I started it again, and this time it actually did finish.]

But apparently it treats the online collection and the PC collection as separate databases? So I'll have to wipe out this database and try downloading again from the PC?! (If I want to do use the PC database as the master, which I do.)

Tried playing with the filters; glad to see you've improved them, but again, it crashes when I select Last Watched: Never and try to select Format: Blu-ray. I saw in another message that you wanted crash dumps sent to you -- how do I do that? I saw there are a lot in the Diagnostics & Usage screen.
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
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Quoting KatarnJK:
Quote:
I saw in another message that you wanted crash dumps sent to you -- how do I do that? I saw there are a lot in the Diagnostics & Usage screen.

Ken posted this in another thread.
DVD Profiler Desktop and Mobile RegistrantKatarnJK
Registered: April 5, 2007
Posts: 20
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Thanks. I saw that too, this morning when checking for a response. I've aleady sent all 8 reports to them!
    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next