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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
Error synchronizing profile
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DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
Posted:
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On DVD Profiler for iOS when updating profiles I got the following error:

Error synchronizing profile 097360683042:***- [NSConcreteMutableDatagetBytes:range:]: range {35468, 4} exceeds data length 35470

Click OK and Update fails to complete.

Checked DVD Profiler desktop and the following error message was displayed after iOS failed to update:

A database error occurred.

The following error occurred. Database errors may indicate a problem with one of the data files.

We recommend you select the repair option via Tools>Options>Utilities.

DBISAM Engine Error # 10249 General lock failure with the table 'COLLECTION'

I proceeded to do a Database Repair:

Error rebuilding index keys for physical record # 5458, error fixed but physical record deleted

Error rebuilding index keys for physical record # 5459, error fixed but physical record deleted

Two records were deleted. Now how in the world do I find out which of my 2 profiles were deleted?
My WebGenDVD online Collection
 Last edited: by Bad Father
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
Posted:
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That's probably a question better suited for the desktop forum. All I can say is that the profile that caused the original error was Once Upon A Time In The West.
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting SilentBob1138:
Quote:
That's probably a question better suited for the desktop forum. All I can say is that the profile that caused the original error was Once Upon A Time In The West.


Thanks. Yea...I looked up the UPC in my collection after the error occurred and saw it was "Once Upon a Time in the West". Don't know why it would have caused an error as it's an older profile that hasn't been updated since June of last year .

In order to find the two records that were deleted I copied my online list to MS Excel and then uploaded the new list after the database repair. I then copied the new online list to Excel and compared the two lists: Same number of titles both in my Owned list and in my Wish List . It doesn't look like any profiles were actually deleted. I guess "record" could mean just about anything. Everything is working fine now.
My WebGenDVD online Collection
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