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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Error when adding new movie to database
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chevrolet.racing252
Registered: March 15, 2007
United States Posts: 13
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Since my upgrade to 3.5 a few minutes ago, when I click on the "Add to Collection" button, I get an error dialog stating that I can't use this feature because I don't have a premium registration.  I click on OK and the box goes away and then it allows me to add new movies.  Has anyone else had this problem?  I think this may be a small bug.  I am planning to purchase the premium registration in the near future, but financial situations currently prevent me from doing so.  Does anyone know how to fix the problem I mentioned (other than the obvious purchase of a premium registration)?  Thanks in Advance.
DVD Profiler Desktop and Mobile Registrantkdh1949
Have Gun Will Travel
Registered: March 13, 2007
Reputation: High Rating
United States Posts: 2,394
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I don't think it's a bug since you are able to add new movies.  But remember that unless you have a premium registration you are limited to 50 profiles.  Essentially the "free" version lets you test the features of the premium version, but it isn't intended to give the user full capabilties.
Another Ken (not Ken Cole)
Badges? We ain't got no badges. We don't need no badges. I don't have to show you any stinking badges.
DVD Profiler user since June 15, 2001
chevrolet.racing252
Registered: March 15, 2007
United States Posts: 13
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I figured it was a bug since 3.1 didn't give this error and it only gave me the premium registration dialog when I tried to use a feature such as report, movie pick, etc. after I hit the 50 movie limit.  I am hoping that my financial situation will improve very shortly and then I plan on purchasing the premium, but until then I wanted to make sure that if someone gives me a movie I will be able to add it into my database.
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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The free version doesn't limit you to 50 dvds - the only limitation is that some features are disabled when you go over 50 profiles.

So you should be able to download the new profiles ok.

It may have been a problem yesterday (and ok today).
Paul
chevrolet.racing252
Registered: March 15, 2007
United States Posts: 13
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I just tried it again this morning and I am still getting the "feature not available" dialog, but it does let me continue to add movies.  I am currently running DVD Profiler 3.5 build 1240.  It does still allow me to add movies, but it is somewhat annoying to have this dialog each time I try to add a movie.
DVD Profiler Desktop and Mobile Registrantkdh1949
Have Gun Will Travel
Registered: March 13, 2007
Reputation: High Rating
United States Posts: 2,394
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Quoting pauls42:
Quote:
The free version doesn't limit you to 50 dvds - the only limitation is that some features are disabled when you go over 50 profiles.

Thanks for correcting my mis-statement, Paul.  It was pretty late last night when I wrote it.
Another Ken (not Ken Cole)
Badges? We ain't got no badges. We don't need no badges. I don't have to show you any stinking badges.
DVD Profiler user since June 15, 2001
Papa
Registered: May 8, 2007
United States Posts: 9
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I too am using the profiler as a free account and am gettitng to same popup box stating that feature is not available when I click on Add Movie, but after I click on OK the warning window goes away and the add window comes up to add a movie.
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