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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1 2 3 4  Previous   Next
I can't upload to online collection, but I can download
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DVD Profiler Unlimited RegistrantRMC
Registered: August 22, 2017
United Kingdom Posts: 67
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I decided to delete my online collection and re upload from my iPad but sadly, it won't let me upload.  So now I have the collection on the iPad but can't back it up to online and can't get updates because if I try to download the blank online version it'll just delete my entire collection off the iPad.

I sent Ken Cole a private message earlier today to ask if he can help but so far no response.
 Last edited: by RMC
DVD Profiler Unlimited Registrantnanoron
Registered: June 20, 2015
Reputation: High Rating
Posts: 178
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Big mistake! Since the new server was installed, iOS upload doesn't work properly. You have three alternatives:
1. Wait and hope they will fix this,
2. Get the Windows version running on a PC or Intel Mac,
3. Switch to another app. See link below.

http://www.invelos.com/Forums.aspx?task=viewtopic&topicID=1089157
benji888578
Registered: February 18, 2018
United States Posts: 6
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DOES ANYONE AT INVELOS READ THEIR FORUM?

IS ANYONE INVELOS / DVD PROFILER GOING TO ADDRESS THE MAJOR ISSUE WITH THE IOS APP?

IT HAS BEEN 16 WEEKS SINCE THE SERVER ISSUES, SINCE THE SITE WAS BROUGHT BACK ONLINE THE IOS APP WILL NOT SYNC PROPERLY WITH THE SERVER AND UPDATE OUR PROFILES!!!

IS ANYONE THERE?!?!?
DVD Profiler Unlimited Registrantvicious_boy
Registered: April 5, 2011
Norway Posts: 23
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Quoting nanoron:
Quote:
Here's what I did after experiencing your exact problem. I don't know if it changed things but here it is. I connected my iiPad directly to my PC and synced. I then uploaded to the online database from my PC. I then downloaded it to my iPhone. Everything seemed to work on my iPhone so I tried again downloading and uploading from my iPad to the online database and it worked.


I just have to ask, how do I sync when connecting directly to my PC? Casue I can't find any way to do that, just by sharing and I can't seem to connect that way.
DVD Profiler Unlimited Registrantdrvrjon
Registered: September 1, 2016
United States Posts: 154
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@vicious_boy

you get the lan ip of your pc that has dvdprofiler installed then you go to your ipad or iphone and find the setting where you can put the ip address of your pc and then you have it sink while profiler is open on pc as well as in ios.  you may need to put a user/pass in profiler on pc and add that in ios as well
 Last edited: by drvrjon
DVD Profiler Unlimited Registrantvicious_boy
Registered: April 5, 2011
Norway Posts: 23
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Quoting drvrjon:
Quote:
@vicious_boy

you get the lan ip of your pc that has dvdprofiler installed then you go to your ipad or iphone and find the setting where you can put the ip address of your pc and then you have it sink while profiler is open on pc as well as in ios.  you may need to put a user/pass in profiler on pc and add that in ios as well


Nothing happened when I tried this. I'm so close to just giving up on everything here tbh.
DVD Profiler Unlimited Registrantnanoron
Registered: June 20, 2015
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Posts: 178
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You have to have the Windows version of DVD Profiler running on your PC before you can sync to it from the iOS version.
In the Windows version, select "Synchronize with DVD Profiler Mobile" in the File menu and follow the diections.
 Last edited: by nanoron
DVD Profiler Unlimited Registrantvicious_boy
Registered: April 5, 2011
Norway Posts: 23
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Quoting nanoron:
Quote:
You have to have the Windows version of DVD Profiler running on your PC before you can sync to it from the iOS version.
In the Windows version, select "Synchronize with DVD Profiler Mobile" in the File menu and follow the diections.


I tried this many times, I never managed to get connected to the PC version.
DVD Profiler Desktop and Mobile RegistrantBig Al
Techno Bunker Keeper
Registered: March 18, 2007
United Kingdom Posts: 83
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have you turned on sharing in the PC version settings?
DVD Profiler Unlimited Registrantvicious_boy
Registered: April 5, 2011
Norway Posts: 23
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Yeah, I have. I went through everything that I'm supposed to do. As far as I can see DVDProfiler should be let through the firewall as well.
DVD Profiler Unlimited Registrantnanoron
Registered: June 20, 2015
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Posts: 178
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Check your iPad DVD Profiler settings and make sure "local network" is switched on.

Also make sure your Windows PC local network is set to PRIVATE. See below on how to do this.

https://support.microsoft.com/en-us/windows/make-a-wi-fi-network-public-or-private-in-windows-0460117d-8d3e-a7ac-f003-7a0da607448d
DVD Profiler Unlimited Registrantnanoron
Registered: June 20, 2015
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Posts: 178
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In addition, make sure you typed the server name in properly on your iPad. It is at the bottom of the Windows DVDProfiler window. You can use the IP address instead, which is also at the bottom of the window. Try them both. One may work while the other won't.
DVD Profiler Unlimited Registrantvicious_boy
Registered: April 5, 2011
Norway Posts: 23
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I can't find Local network on the iPad app settings. Otherwise I seem to have been doing everything correctly. There's one thing that I've been curious about. It seems like a couple of titles (which I’ve checked on the Windows software and I can find them by searching), just refuse to show up when I search on the iOS apps, or to be more specific, Blu-Ray and 4K editions of them. I’m talking about the original Mean Girls and the musical remake. Has anyone else here noticed something like this?
Edit: The issue with both Mean Girls movies seem to have affected a few more. I also can’t find Carrie or any of the Scanner Cop movies unless I turn off Blu-Ray and 4K.
 Last edited: by vicious_boy
DVD Profiler Unlimited RegistrantStar Contributorgreyghost
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 1,436
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select Databases
select the database
select Change Connection Type
select Connect to DVD Profiler for PC (twice)
enter server and port iinfo
Registered: February 10, 2002
DVD Profiler Unlimited Registrantvicious_boy
Registered: April 5, 2011
Norway Posts: 23
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I was able to connect now. Thank you greyghost. I’m not really sure how to sync now. How do I do that?
DVD Profiler Unlimited RegistrantStar Contributorgreyghost
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 1,436
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select databases
select the one you wish to sync
if you want to update the PC from the iPad tap Send Changes (may be preselected) make sure it is on
select update
Registered: February 10, 2002
 Last edited: by greyghost
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