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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Titles won't update
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DVD Profiler Unlimited RegistrantTarran
Registered: March 26, 2007
Posts: 3
Posted:
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I just upgraded my 2.4 version to the 3.0.1 1104 version and after transfering my database over and running the update I noticed a couple of my titles do not have any information. I have read the threads that the database is being redone from scratch but for some of the titles I have even checked based on the UPC code and the title and cover are in the database but for some reason it just will not update my dvd. I have checked the locks and none are set on those titles so I was hoping someone can help me. For the example title I mentioned I have Brotherhood of the Wolf 824255-050159 and the titles are different (Collector's Edition) for mine and and (3 Disc Collector's Edition) for the one in the new database but the UPC matches which is what I thought it used as the primary key. Any help would be greatly appreciated
DVD Profiler Desktop and Mobile RegistrantStar ContributorVoltaire53
Missed again!
Registered: March 13, 2007
Reputation: High Rating
United Kingdom Posts: 2,293
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I'm not 100% sure what you are saying... some of the titile Edition field data did get damaged in the import for some people but if the online database has a different Edition field to yours all it means is that the one contributed to the new online database is different than the one you have.

If it's wrong contribute a correction.
It is dangerous to be right in matters where established men are wrong
DVD Profiler Unlimited RegistrantTarran
Registered: March 26, 2007
Posts: 3
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Both editions are the same. They're both the special canadian release of the movie which has a dub and original version. And as far as I can see the only difference between what was already in my database from before and the new one is the title. I've tried even just adding that dvd to the pending downloads but when I do that I get an error when it attempts to download the image file (which tells me it knows the file is there but it's not updating the image or the title/info)
DVD Profiler Unlimited RegistrantTarran
Registered: March 26, 2007
Posts: 3
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I tried updating the same DVD today and it gives an error when I attempt to update the image or the profile for the DVD. I don't know why this problem is happening as it doesn't offer any more information other than there being an error but as I said before the profile does exist in the new database with the same UPC code but it just refuses to update this dvd
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