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| Registered: March 13, 2007 |  Posts: 2,692 |
| | Posted: | | | | Quoting force: Quote:
It's sad, but I think you are right. No communication. No information. No updates. No bug-fixes. No replies from Invelos. Absolutely nothing. Nada. And the worst thing is they don't even care if their app has critical bugs with data loss. did you read this (indicating a new version is going to be released) (along with a Android version) | | | | Paul |
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| Registered: March 23, 2011 | | Posts: 462 |
| | Posted: | | | | Yes I did. But "soon" means nothing here. Read first post in this thread (from march 2011) It also says IOS version 1.2 is coming soon. |
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| Registered: March 13, 2007 | Reputation:  |  Posts: 13,201 |
| | Posted: | | | | Quoting force: Quote:
It's sad, but I think you are right. No communication. No information. No updates. No bug-fixes. No replies from Invelos. Absolutely nothing. Nada. And the worst thing is they don't even care if their app has critical bugs with data loss. What critical bugs? I purchase the iOS version, when first released, have installed it on an iPod Touch, iPhone 4G and an iPad 2 with no problems.  | | | No dictator, no invader can hold an imprisoned population by force of arms forever.
There is no greater power in the universe than the need for freedom.
Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar | | | | Last edited: by TheMadMartian |
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| Registered: March 13, 2007 | Reputation:  | | Posts: 3,321 |
| | Posted: | | | | Quoting force: Quote:
Yes I did. But "soon" means nothing here. Read first post in this thread (from march 2011) It also says IOS version 1.2 is coming soon. That is absolutely true. Just like the main program, you should expect the app to be updated on a very infrequent basis. Roughly once a year. And "soon" is also very subjective. Those are the facts of life at Invelos. Love it, like it, hate it, it really doesn't matter. That's how things are. So if that's not good enough, I suggest looking for something else. I don't say that to be snotty. Just being realistic. | | | Get the CSVExport and Database Query plug-ins here.
Create fake parent profiles to organize your collection. |
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| Registered: March 23, 2011 | | Posts: 462 |
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| Registered: March 23, 2011 | | Posts: 462 |
| | Posted: | | | | Quoting Mark Harrison: Quote:
That is absolutely true. .. Good. So we agree then. I was just telling the truth about this app. Take it or leave it. |
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| Registered: September 26, 2007 |  Posts: 488 |
| | Posted: | | | | Quoting Mark Harrison: Quote:
That is absolutely true. Just like the main program, you should expect the app to be updated on a very infrequent basis. Roughly once a year. And "soon" is also very subjective. The good thing is that there are usually big changes in the updates when they finally arrive. I just wish Ken would stop using the word "soon" unless an update is scheduled to arrive within a month. It creates false expectations. |
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| Registered: March 23, 2011 | | Posts: 462 |
| | Posted: | | | | Quoting SilentBob1138: Quote:
The good thing is that there are usually big changes in the updates when they finally arrive. I just wish Ken would stop using the word "soon" unless an update is scheduled to arrive within a month. It creates false expectations. +1 |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 13,201 |
| | Posted: | | | | Quoting force: Quote:
Quoting TheMadMartian:
Quote:
What critical bugs? I purchase the iOS version, when first released, have installed it on an iPod Touch, iPhone 4G and an iPad 2 with no problems.
http://www.invelos.com/Forums.aspx?task=viewtopic&topicID=515285 Three people reported a bug. Gerri tried to reproduce the bug, on more than one occasion, and couldn't. Maybe I am missing something, but I don't know how they can fix something they can't reproduce. I understand that you consider it a critical bug, because it happened to you, but they may not, due to the fact that they couldn't reproduce it. | | | No dictator, no invader can hold an imprisoned population by force of arms forever.
There is no greater power in the universe than the need for freedom.
Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar |
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| Registered: March 23, 2011 | | Posts: 462 |
| | Posted: | | | | I can reproduce it over and over again. It happens every time. I have also posted how to do it. |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 13,201 |
| | Posted: | | | | Quoting force: Quote:
I can reproduce it over and over again. It happens every time. I have also posted how to do it. I understand that, but Gerri said that they couldn't reproduce it. Now, unless you think she is a liar, I don't know what else you expect them to do...well, I guess I do, I just don't know how you expect them to do it. I guess it is possible that they used your 'how to' and did reproduce it, then decided that it wasn't important enought to fix or decided to wait until the next version, but didn't mention it. | | | No dictator, no invader can hold an imprisoned population by force of arms forever.
There is no greater power in the universe than the need for freedom.
Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar |
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| Registered: March 23, 2011 | | Posts: 462 |
| | Posted: | | | | Last time they tried was february last year. I gave them new information this year. Geri has not tried to reproduce it with the new information, not that i can see. Thats all. Is that so hard to understand? Is it my english? Or what is it you want ? |
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| Registered: March 11, 2009 | | Posts: 211 |
| | Posted: | | | | You may wish to open a support ticket via the 'support' link at the top of this page. |
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| Registered: March 23, 2011 | | Posts: 462 |
| | Posted: | | | | Much better if Gerri (or Ken) replied in the thread I linked to, so everyone can see it and help each other solving this problem. Have you/they tried what I suggested ? | | | | Last edited: by No-way |
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| Registered: June 12, 2007 | Reputation:  | | Posts: 2,665 |
| | Posted: | | | | You've been offered a method of getting your problem prioritized and in front of developers so they can manage it along with everything else they are doing (you are not the center of their universe). Use it and don't complain about them not using the method to solve it that you want.
Forum threads exist primarily for users to help and interact with each other. If the problem is solved via the support ticket please share the results. | | | | Bad movie? You're soaking in it! |
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| Registered: March 23, 2011 | | Posts: 462 |
| | Posted: | | | | Quoting tweeter: Quote:
You've been offered a method of getting your problem prioritized and in front of developers so they can manage it along with everything else they are doing (you are not the center of their universe). Use it and don't complain about them not using the method to solve it that you want.
That was not what we discussed here. Please reed a little before replying. You don't have to be rude. The question that was discussed was if Invelos do care if their app has critical bugs or not (for their own sake, not for mine.) |
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