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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
Updating Online Collection
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DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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Quoting Addicted2DVD:
Quote:


I will have to try to get ahold of Andy... he is hosting it for me and does all the updates to the program. But the problem I had with it before was not phpdvdprofiler itself... but cwRsync wasn't updating it right even though it should with the settings it had.


I have always just used ftp to load the xml file up. (Rsync was blocked by the hosting company).
Paul
DVD Profiler Unlimited RegistrantStar ContributorKatatonia
Retired Profiler
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 20,111
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Pete, have you tried reinstalling your network adapter?
Corey
DVD Profiler Unlimited RegistrantStar ContributorAddicted2DVD
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 17,334
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Quoting Katatonia:
Quote:
Pete, have you tried reinstalling your network adapter?


No help... but thanks for trying
Pete
DVD Profiler Unlimited RegistrantStar ContributorAddicted2DVD
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 17,334
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Anyone else have any more ideas on this??

Ken... I could really use some help on this one!
Pete
DVD Profiler Unlimited RegistrantStar Contributortkinnen
Registered: May 9, 2008
United States Posts: 467
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Quote:
I needed to update my online collection and keep getting an error...


Do you have a software firewall on the local PC DVDP is running on?

Are you running Anti Virus that checks outbound connections?

Do you run any of the software that tries to block personal infomation from being pushed out to prevent idenitity thieft?

I've seen all of the above block uploads thinking it was spyware or a virus uploading personal data before. 

Tom
DVD Profiler Unlimited RegistrantStar ContributorAddicted2DVD
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 17,334
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Thanks Tom... I checked all the programs I have like that... didn't matter still wouldn't let me upload even with them turned off.
Pete
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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How bout a popup blocker?
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantStar ContributorKatatonia
Retired Profiler
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 20,111
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Pete, have you used multiple programs to search for Malware and Spyware on your computer? There could always be something lurking that one, or even two programs could miss.
Corey
DVD Profiler Unlimited RegistrantStar ContributorAddicted2DVD
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 17,334
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I heard back from my support ticket I opened...

Quote:
The issue is likely an errant custom genre.  You may be able to spot the error via an XML export.  We haven't been able to reproduce the creation of the bad custom genre assignment, but the access violation is corrected in the upcoming 5.3.1, which will start beta soon.


Although I must say I have no idea what I would look for on the XML export. 
Pete
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
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