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Registered: September 17, 2007 | Posts: 13 |
| Posted: | | | | I have the following Triple Features:
Training Day/John Q./The Pelican Brief Teenage Mutant Ninja Turtles/The Secret Of The Ooze/Turtles In Time
These sets are in my DVD Profiler on my PC, but they do not transfer to my iPhone 4s. I have used the program for years, and this is my only issue.
Please advise.
Mike |
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Registered: March 14, 2007 | Posts: 1,338 |
| Posted: | | | | Try a database repair and than sync again. | | | -JoN |
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Registered: September 17, 2007 | Posts: 13 |
| Posted: | | | | I just tried that, but it did not help. Would you recommend deleting the collection from my iPhone 4s and starting fresh?
Thank you in advance
Mike |
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Registered: March 14, 2007 | Posts: 1,338 |
| Posted: | | | | that would be my next suggestion. either right before or after that, double check your adult settings and parental controls... i don't specifically remember these interfering with the ios version, but most times things are "missing" this is somehow involved.
also, post the upc's of the titles you are having problems with and i'll test to see if they work here. | | | -JoN |
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Registered: September 17, 2007 | Posts: 13 |
| Posted: | | | | The two UPC's are as follows:
883929-250929 883929-251766 |
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Registered: September 26, 2007 | Posts: 488 |
| Posted: | | | | I just tried the two profiles. Training Day/John Q./The Pelican Brief synced without a problem. The TMNT box did not sync even after a database repair. That box had a blue circle with a white border and the number 15 in it in the thumbnail but not the full cover on the desktop version. I have no idea what that means, but it might have something to do with the syncing problem. |
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Registered: September 17, 2007 | Posts: 13 |
| Posted: | | | | SilentBob1138 Thank you for the information. I appreciate your time ![](/images/emoticons/smile.gif) |
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Registered: March 13, 2007 | Posts: 1,275 |
| Posted: | | | | The blue circle with a number in it is used for pre-release titles, it shows the number of days before a title is released. The one title I have pre-ordered shows (correctly) in the ordered section on my ipod touch. However when I try to update it with the turtles title added it errors every time I try to update the collection on the touch. ![](/images/emoticons/shocked.gif) | | | IVS Registered: January 2, 2002 | | | Last edited: by Lithurge |
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Registered: September 17, 2007 | Posts: 13 |
| Posted: | | | | So does this sound like a date-related iOS issue ?? |
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Registered: March 13, 2007 | Posts: 1,275 |
| Posted: | | | | I honestly don't know. I do have a pre-relesae title that's transferred succesfully, but it isn't a boxset title.
What I did notice is the difference betweenthe two triple features you're trying to transfer is that the turtle set has child profiles that aren't flagged as future releases. So it might be the 'mismatch' between the pre-release date on the parent and non pre-release date on the children that is causing the issue.
Have you tried removing the turtle set and just updating the ipod with the Training Day triple set to see if that transfers ok? | | | IVS Registered: January 2, 2002 |
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Registered: March 14, 2007 | Posts: 1,338 |
| Posted: | | | | Thanks to Lithurge and Silent bob taking over the troubleshooting. I'm still without power here in nj. | | | -JoN |
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Registered: September 17, 2007 | Posts: 13 |
| Posted: | | | | Lithurge,
Thank you for that advice. I removed the TMNT set and was able to update with the Training Day triple feature. I will try putting the TMNT set back into the collection after 11/13/12.
ruineddaydreams,
I truly hope that all is well with you and your loved ones !! |
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Registered: March 14, 2007 | Posts: 1,338 |
| Posted: | | | | Thanks - everyone is fine... just limited Internet / cell and no power. Thankfully the worst that happened to anyone I know was me... We lost 6 feet of fence in the backyard. An easy fix... just terrible waiting for power to come back. They say Monday. | | | -JoN |
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Registered: September 17, 2007 | Posts: 13 |
| Posted: | | | | I hope that all gets back to some sense of normal very soon |
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Registered: November 18, 2009 | Posts: 2 |
| Posted: | | | | I'm having the same trouble with the TMNT triple feature and my 4s. I've removed and re added several times. I removed the parent entry on my desktop (leaving the movies 1-3 as their own entries). That had them show up on my iphone 4s but when I went and removed them and readded the collection it showed nothing again. |
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Registered: September 17, 2007 | Posts: 13 |
| Posted: | | | | I tried to re-add it to my collection today - same problem. It's fine on the desktop, but when I try to update my collection to my iPhone 4s I receive the same error. ![](/images/emoticons/sad.gif) |
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